Can I download all the data lotus3 holds about me?

Yes. Submit a data request through your account settings or email privacy@lotus3.app. We'll compile your personal data, account history and transaction logs into a portable file and send it within 14 days at no cost.

LEGAL REFERENCE

Your Privacy Matters to Us

We built lotus3 around your account security and data protection. Every deposit through DANA, OVO, GoPay or QRIS, every table you join, and every preference you set stays...

Data EncryptedPayment SecureYour ControlTransparentQRIS Ready

See the Lobby Read FAQ

How We Protect Your Information

lotus3 operates under Indonesian data protection standards and complies with local payment regulations for DANA, OVO, GoPay and QRIS transactions. We collect only what's needed to verify your account, process deposits and withdrawals, and keep your lobby experience smooth. Your personal data—name, email, phone number and payment details—is stored on secure servers with encryption protocols. We never sell your information to third

parties. When you close your account, we retain transaction records as required by law but delete personal identifiers within 90 days of your request.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions? Reach Out

PLATFORM TRUST SIGNALS

Why Your Privacy Is Safe Here

SSL Encryption

Every transaction and login uses 256-bit SSL encryption. Your DANA, OVO, GoPay and QRIS payments travel through secured channels only.

Regular Audits

We conduct quarterly security audits and penetration testing to identify and patch vulnerabilities before they affect your account.

No Data Sharing

We don't sell, rent or share your personal information with advertisers, brokers or unrelated third parties under any circumstance.

Compliance Team

Our legal and compliance officers monitor Indonesian data protection laws and update our practices to stay ahead of regulatory changes.

Incident Response

If a breach occurs, we notify affected users within 24 hours and provide guidance on account protection and next steps.

Two-Factor Auth

Enable 2FA on your account to add a second verification layer. Your login stays protected even if your password is compromised.

How Our Policy Stacks Up

Data Retention

We keep transaction records for 7 years as required by Indonesian law, but delete personal identifiers 90 days after account closure.

Third-Party Access

Payment processors (DANA, OVO, GoPay, QRIS providers) see only what's needed to complete your transaction. We don't grant them access to your lobby history.

Cookie Policy

We use cookies to remember your preferences and keep you logged in. You can disable non-essential cookies in your browser settings anytime.

Marketing Emails

We send promotional updates only if you opt in. Unsubscribe from any email with one click; we remove you within 24 hours.

Account Deletion

Request permanent account deletion anytime. We wipe your profile within 30 days and confirm completion via email.

Child Safety

lotus3 is for adults only. We verify age at signup and do not knowingly collect data from anyone under 18 years old.

Policy Updates

We notify you of material privacy changes 30 days in advance. Continued use after the update date means you accept the new terms.

PLATFORM SNAPSHOT

What Defines Our Privacy Approach

Transparent Logging Every login, deposit and withdrawal is logged and visible in your account history. You always know who accessed your profile and when.

Encrypted Payments DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. Your payment details never touch our servers in plain text.

Minimal Collection We ask for only name, email, phone and payment method. We don't request unnecessary personal details or store sensitive documents longer than needed.

User Control You control what data we use. Opt out of analytics, disable cookies, or request a data export anytime from your account settings.

Breach Notification If your data is ever compromised, we contact you immediately with details, remediation steps and free credit monitoring if applicable.

Legal Compliance We follow Indonesian data protection standards and respond to lawful government requests only with proper legal documentation and user notification.

Privacy Policy Questions Answered

We delete personal identifiers like your name and email within 90 days of account closure. Transaction records stay for 7 years to comply with Indonesian financial regulations, but they're anonymized and not linked to your identity.

Yes. Submit a data request through your account settings or email [email protected]. We'll compile your personal data, account history and transaction logs into a portable file and send it within 14 days at no cost.

No. Payment details are processed by our payment partners and encrypted in transit. We store only a reference token so you don't have to re-enter your payment method every time you deposit.

We notify all affected users within 24 hours with details of what was accessed, steps you should take and free credit monitoring if applicable. We also report the breach to Indonesian authorities as required by law.

No. We never sell, rent or share your personal information with advertisers, data brokers or unrelated companies. Payment processors see only transaction details needed to complete your deposit or withdrawal.

Absolutely. Every promotional email includes an unsubscribe link. Click it and we remove you from our mailing list within 24 hours. You can also manage preferences in your account settings.

We respond to lawful requests only with proper legal documentation. We notify you of any government request unless legally prohibited. We never hand over data without a court order or warrant.